By Debbie Rolen
October 18, 2013
For the second time in two days, a Division of Highways contractor working on W. Va. Route 10 between Man and Logan has damaged a Frontier Communications cable and interrupted service to hundreds of customers in Logan County.
Earlier today, General Manager Zach Tomblin said Frontier restored broadband and telephone service after working through the night to repair cable damaged Wednesday along W.Va. Route 10.
In each case, the damage interrupted service to hundreds of customers in the Man, Lyburn, Madison Creek, Rita and Earling areas.
“We regret these outages and earlier service interruptions due to the work the state’s contractor is doing,” Tomblin said, We will persevere and restore service as soon as possible. We very much appreciate our customers’ patience and understanding.”
Tomblin said construction crews typically determine the location of existing infrastructure, such as communications, power and water and sewer lines, before they get under way.
“I cannot emphasize enough the importance of construction crews and anyone digging to dial 8-1-1, the national ‘Call Before You Dig’ hotline, to be sure they aren’t disrupting vital services,” Tomblin said.